Repairs, Re-Engineering & Returns Management
for Global OEMs.
Apple-, Dell-, HP-, and Lenovo-grade reverse logistics and line-side screening, delivered with global supply-chain discipline. our Velachery service centre, certified technicians, and a process cadence built for OEM accountability.
Happy customers
Velachery, Chennai
Service warranty
Certified technicians
What we do
Three pillars. One operating standard.
Consumer-grade repair, deep board-level re-engineering, and OEM-class returns management — operated to global supply-chain discipline.
Pillar 01
Repairs
Multi-brand Expertise: Certified service for mobiles, laptops, and consumer electronics.
Quick Turnaround: Same-day solutions for common issues, minimizing downtime.
Transparent Pricing: Clear estimates before work begins, no hidden charges.
OEM Partnerships: Genuine spare parts sourced directly from manufacturers.
Warranty Assurance: Service backed by a standardized warranty across all centres.
Pillar 02
Re-Engineering
Component-Level Restoration: Extending product life through advanced board-level repairs.
Refurbishment Excellence: Devices re-engineered to “like-new” standards for resale.
Sustainability Focus: Eco-friendly processes reducing e-waste and maximising reuse.
Customization Options: Tailored upgrades for performance, storage, and ergonomics.
Analytics-Driven Quality: Benchmarking repair outcomes for consistency across locations.
Pillar 03
Returns Management
Reverse Logistics: End-to-end pickup, sortation, and final disposition for OEM warranty programmes.
Functional Testing: 100% inbound quality checks before any repair or refurb decision.
Value Recovery: Maximum salvage through grading, certified refurb, and parts harvesting.
Faster TAT: Decreased turnaround times — reducing brand exposure to warranty cost.
Brand Protection: Increased brand reputation through 100% customer satisfaction outcomes.
Component-level repair
Down to the board, down to the component.
ESD-controlled benches, BGA rework stations, and certified microsoldering technicians — the depth required to recover value rather than swap-and-scrap.
Power Supply Repair
Board-level diagnosis. Component swap. ESD-controlled bench.
Motherboard Repair
BGA rework. Microsoldering. Functional re-test.
Manufacturing support
Line-side stock & screening for OEMs.
VI/NTF screening, JIT-grade stock management, and electronic-parts handling for printer and PC manufacturing programmes — held to enterprise supply-chain KPIs.
100% inventory accuracy
Real-time bin-level traceability across every centre.
NIL line stoppage
Zero production-line delays caused by parts availability.
>99% screening <24hrs
VI / NTF screening turnaround on incoming returns.
Just-In-Time adherence
Stock cadence matched to OEM line schedules.
Testing accuracy
Calibrated rigs, audited test scripts, signed-off pass criteria.
Production targets achieved
Daily, weekly, and monthly volume commitments delivered.
Process capabilities
Operating cadence built for OEM accountability.
A weekly review rhythm, a daily call tracker, mandatory call-backs, and continuous RCA — the same disciplines our enterprise partners run internally.
Weekly internal review
All locations meet once a week to align on open issues, escalations, and on-time delivery.
Open call tracker
Daily review by the Project Manager; every open ticket has a named owner and ETA.
100% call-back (5th C)
Every closed call is followed up — feedback captured, satisfaction confirmed, no exceptions.
RCA & CA discipline
Root-cause analysis and corrective actions are taken seriously and acted upon at every weekly review.
Monthly tech training
Internal technical training delivered monthly by the Regional Tech Support Team to identified locations.
Quarterly Best Performer Award
Recognition program that rewards locations and engineers with the strongest process discipline.
Management team
Decades of EMS and supply-chain leadership.
Operators who have scaled global repair and manufacturing programmes for the world's largest IT hardware brands.
Muzeebur Rahaman
Director
A visionary leader with 30 years of experience in the Electronics Manufacturing Services (EMS) and IT hardware supply chain sectors. As Managing Director at Foxteq (Foxconn Group), he oversees operations for global brands including Apple, Dell, HP, and Lenovo. He has scaled teams from 50 to 1,000 employees and driven revenue growth from $5M to $200M. His expertise spans global supply chain management, reverse logistics, cost optimization, and high-level repair-centre operations. With an MBA and a background in Physics, he is recognised for his strategic leadership, commercial acumen, and award-winning performance across international operations.
Shaik Nassar
Chief Executive Officer
A seasoned leader with deep expertise in Warranty Support Management, Warehousing & Logistics, Supply Chain Management, and Services Sales, bringing over three decades of experience across global MNCs and leading corporates including HP, Lenovo, Redington, and TVSE. He has successfully developed and implemented innovative sales and service initiatives, applying the right blend of GTM strategies to scale operations and achieve new business milestones. With postgraduate qualifications in Physics specialised in Electronics and Financial Management, he is widely recognised for driving operational excellence, building high-performance teams, and accelerating revenue growth through strategic vision and disciplined execution.
We are capable of repairing
Partner with us.
High-volume repair, returns management, and manufacturing support — operated to the standards your warranty programme demands.