Our story
19+ years of repair, re-engineering & returns management.
A new brand built by a leadership team with 19+ years across global MNCs and Indian listed companies — bringing OEM-class discipline directly to consumers and enterprises.
Happy customers
Velachery, Chennai
Service warranty
Certified technicians
About Us
Premium repair & refurbishment, done right.
We are a premium repair and refurbishment chain for laptops and phones, offering fast, transparent, and high-quality service powered by certified technicians and advanced diagnostics. Our certified refurbished devices undergo a strict multi-point quality process and come with warranty for complete peace of mind.
Our journey didn't begin with this company — it began in 2007, inside service centres, OEM programmes, and large-scale repair operations where our team spent years leading front-line repair, deep board-level engineering, refurbishment, and enterprise returns management.
After managing nationwide service networks, OEM warranty programmes, and high-volume repair operations, we realised something simple: customers still struggle to find honest, transparent, high-quality device care — the very gap we spent our careers fixing from the inside.
So we built this company to bring that same OEM-class discipline, process integrity, and engineering depth directly to consumers and enterprises — redefining device care through trust, technology, and exceptional customer experience.
Why Choose Us
Device care you can depend on, every time.
We make premium device care simple, fast, and trustworthy. Our certified technicians use advanced tools and genuine-grade parts to deliver reliable repairs for laptops and phones. Every service comes with clear diagnostics, transparent pricing, and warranty support, ensuring complete peace of mind. With a strong focus on quality, speed, and customer experience, we provide a repair and refurbishment service you can depend on every time.
- Certified technicians
- Advanced diagnostics
- Genuine-grade parts
- Warranty on every service
Vision & Mission
Where we're headed, and how we get there.
Our Vision
To become India's most trusted and technology-driven chain for laptop and premium mobile repair & refurbishment, delivering OEM-grade quality with complete transparency.
Our Mission
- Provide fast, reliable, and standardized repair services across all stores.
- Use certified technicians, genuine parts, and advanced diagnostic tools.
- Offer high-quality, certified refurbished laptops and mobile phones with warranty.
- Ensure transparent pricing, clear communication, and exceptional customer experience.
- Promote sustainability by extending device life and reducing e-waste.
Why we exist
Repairs, Re-Engineering & Returns Management. Backed by a real warranty.
Most people have a bad repair story — a phone that was never fixed, a laptop that died again a week later, a quote that tripled at the counter. We built RightFix to be the opposite of that: honest repairs, re-engineering & returns management that bring your devices back to life — and keep them there.
Every repair is diagnosed free and quoted in writing. Every part is genuine or clearly labelled as a tier-1 alternative. Every repair carries a standard warranty.
Today we handle everything from a single cracked screen to enterprise laptop fleets for businesses. Our technicians are OEM-certified, our lab is class-100, and our process is honest.
What we believe
Four principles. Every repair.
Same-day repair, every brand
Multi-brand certified service for laptops, mobiles and consumer electronics — transparent pricing, OEM parts, standardized warranty.
Component-level re-engineering
BGA rework, microsoldering, and refurbishment to like-new standards — extending product life rather than swap-and-scrap.
OEM-class returns management
Reverse logistics, 100% functional testing, value recovery, and faster TAT for global OEM warranty programmes.
Customer-obsessed operations
Every interaction logged, weekly RCA reviews, 100% call-backs, monthly tech training. 4.8/5 across 10L+ customers.
We are capable of repairing
Join our team
We're hiring board-level repair techs, store managers and customer-ops folks at our Velachery centre.
See open roles →Become a franchisee
Want to bring RightFix to your city? We partner with entrepreneurs who share our quality standards.
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